Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose.
Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Specify customized event driven, fine-grained communications through all guest touch points. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques.
Interact with your enhanced data any way you choose from one visually rich, user-friendly interface. Improve guest communication and create unique guest experiences pre arrival, on-premise, and post stay.
Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Specify customized event driven, fine-grained communications through all guest touch points. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques.
Interact with your enhanced data any way you choose from one visually rich, user-friendly interface. Improve guest communication and create unique guest experiences pre arrival, on-premise, and post stay.
Services
The Concilio Labs team spent over a decade working hoteliers worldwide.
Our accomplishments from MICROS (now Oracle) gives us credibility and a deep understanding of the hospitality industry and its growing needs.
Today, as the Concilio management team makes strategic decisions, we remember our roots and leverage our collective experience, past and present, to build an organization focused on aiding and changing the industry.
With the industry focused on guest personalization and loyalty, we were driven and committed to solving these issues by developing smarter technology than what's available in the marketplace today.
Our accomplishments from MICROS (now Oracle) gives us credibility and a deep understanding of the hospitality industry and its growing needs.
Today, as the Concilio management team makes strategic decisions, we remember our roots and leverage our collective experience, past and present, to build an organization focused on aiding and changing the industry.
With the industry focused on guest personalization and loyalty, we were driven and committed to solving these issues by developing smarter technology than what's available in the marketplace today.
Strengthen guest relationships and add value by anticipating their needs and expectations before they arrive on property.
Search for and group together those who deserve special attention.
For the first time, interact with the real person behind every reservation.
The Insight Engine combines reservation, guest, and marketing data with Concilio's smart data to understand who your guests are and their online behavior.
The guest score represents a guest's true value to the hotel.
Using mathematical models, the Concilio Guest Score takes into account each guest's on property spend, social influence, and affinity to the hotel.
Search for and group together those who deserve special attention.
For the first time, interact with the real person behind every reservation.
The Insight Engine combines reservation, guest, and marketing data with Concilio's smart data to understand who your guests are and their online behavior.
The guest score represents a guest's true value to the hotel.
Using mathematical models, the Concilio Guest Score takes into account each guest's on property spend, social influence, and affinity to the hotel.
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