In the highly segmented hotel market that exists today, a company must know its position to successfully distinguish itself from a wide array of competitors. And, it must have a clear, focused vision of its future. At Cooper Hotels, we know our position in the hospitality industry. With a portfolio of consisting of 17 hotels and revenues in excess of $100 million, we are a significant player in the lodging industry.
Our hotel products include full-service, all-suite, extended stay and limited service operations. Property locations range from resort to downtown, airport, and suburban locations. Each hotel is strategically located with the ideal product and the perfect hotel brand for its particular market. While mid-priced, full-service hotels will always be the heart of the business, we know what our guests want and offer the products and services they desire.
And we deliver tremendous value to our guests. As a family owned company, our values, our personal relationships and our solid track record of success will enable us to continue to grow and develop the company.
Our hotel products include full-service, all-suite, extended stay and limited service operations. Property locations range from resort to downtown, airport, and suburban locations. Each hotel is strategically located with the ideal product and the perfect hotel brand for its particular market. While mid-priced, full-service hotels will always be the heart of the business, we know what our guests want and offer the products and services they desire.
And we deliver tremendous value to our guests. As a family owned company, our values, our personal relationships and our solid track record of success will enable us to continue to grow and develop the company.
Services
In 1962 Irby Cooper and his father, Louis, entered the hotel business.
They formed CSS Hotels with two partners – Raymond Shainberg, a Memphis attorney, and his father-in-law, Louis Sturman.
They started by purchasing the Holiday Inn franchise for Gatlinburg, Tennessee, then a mountain village.
At first, Kemmons Wilson, Holiday Inn founder, cautioned the new partners.
But they departed from his roadside, business hotel tradition and established one of the first Holiday Inn resorts.
Now in its third generation of family leadership, Cooper Hotels has achieved success by excelling in the construction and management of hotels, the innovative development of new services and affiliations only with the industry's premier hotel brands including Hilton and InterContinental Hotels Group.
They formed CSS Hotels with two partners – Raymond Shainberg, a Memphis attorney, and his father-in-law, Louis Sturman.
They started by purchasing the Holiday Inn franchise for Gatlinburg, Tennessee, then a mountain village.
At first, Kemmons Wilson, Holiday Inn founder, cautioned the new partners.
But they departed from his roadside, business hotel tradition and established one of the first Holiday Inn resorts.
Now in its third generation of family leadership, Cooper Hotels has achieved success by excelling in the construction and management of hotels, the innovative development of new services and affiliations only with the industry's premier hotel brands including Hilton and InterContinental Hotels Group.
They are our most important asset.
Their involvement, teamwork and commitment set the Cooper Hotels apart from the competition.
Programs, services, and facilities are designed and operated with superior quality, to achieve our goal of satisfying the needs and desires of our guests.
The quality of our product and service creates guest satisfaction, our number one priority.
We will not rest on past accomplishments but will continue to strive for innovation and improvement in products and services, increased efficiency and increased profitability.
Their involvement, teamwork and commitment set the Cooper Hotels apart from the competition.
Programs, services, and facilities are designed and operated with superior quality, to achieve our goal of satisfying the needs and desires of our guests.
The quality of our product and service creates guest satisfaction, our number one priority.
We will not rest on past accomplishments but will continue to strive for innovation and improvement in products and services, increased efficiency and increased profitability.
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